Privacy Policy

ioxTrack is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app, specifically designed for GPS tracking devices.

Data Collection

ioxTrack collects limited personal information, including your username and phone number, which are required for login and communication purposes. This information is securely processed via Firebase Authentication. Additionally, the app may collect certain device information, such as GPS location and Bluetooth connectivity, solely to enable GPS tracking functionality. This information is not used to personally identify users outside the intended purpose.

Use of Location, Bluetooth, and Contact Information

To deliver accurate tracking features, ioxTrack requires access to your device’s GPS location and Bluetooth capabilities. This data is only used during app usage to connect with GPS tracking devices and ensure functionality. Location data is not stored or shared with third parties unless explicitly specified and necessary for app performance.

Data Security

Your security is important to us. We use Firebase Authentication to manage and secure login credentials, including your username and phone number. Firebase employs industry-standard encryption and protection methods. While we make every effort to secure your data, please note that no digital security can be guaranteed 100%.

Changes to This Privacy Policy

This Privacy Policy is effective as of November 1, 2024, and will remain in effect unless modified. Any updates will be posted on this page, and significant changes will be communicated within the app. We encourage you to review this policy periodically.

Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at ioxtrackioxtrack@gmail.com.

Account Deletion and Data Removal

If you wish to delete your account, please send an email to our support team at ioxtrackioxtrack@gmail.com. Make sure to include your phone number in the message. We will contact you within 24 hours to explain the necessary steps and proceed with the permanent deletion of your data and account.

حذف الحساب وإزالة البيانات

إذا كنت ترغب في حذف حسابك، يُرجى إرسال بريد إلكتروني إلى فريق الدعم على العنوان التالي: ioxtrackioxtrack@gmail.com. يُرجى تضمين رقم هاتفك في الرسالة. سنقوم بالتواصل معك خلال 24 ساعة، حيث سنشرح لك الخطوات اللازمة ونعمل على حذف بياناتك وحسابك بشكل نهائي.

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